Cartier Africa Sales & Merchandising Administrator - 12-month internship in Meyrin

MAIN PURPOSE

As a « Sales & Merchandising Administrator» Intern you will work within the Marketing & Communication dpt. of Cartier Africa & Israel based in Geneva.

You will mainly assist the overall business (Product – Jewellery/Watches/Accessories/Fragrances – VM elements & Customer Service) with stock support to Retail and External agents for CIS countries & Qatar markets. In this position, you will report to the Jewellery and Accessories Product Manager.

Your target is to efficiently apply the merchandising strategy and provide the highest service towards our partners. Your main tasks in this will be:

• Sales Administration : manage a seamless delivery process
• Merchandising : guarantee proper stock allocation and availability
• Reporting: ensure proper information to Merchandising team
• Visual Merchandising: coordinate VM orders and shipment
• Customer Service: support CS operational tasks
• Commercial strategy: Support Marketing team on specific and punctual needs

DURATION : 6 months with possibility to extend for another 6 months

KEY RESPONSIBILITIES

• Sales Administration
  • Enter orders in SAP for Jewellery/Watches/Accessories/ Straps
  • Coordinate the logistic and invoicing flow to ensure deliveries
  • Manage logistic issues
     
• Merchandising
  • Consolidate stock allocation by retailer and by external boutique in cooperation with Merchandising team
     
• Reporting
  • Ensure Weekly / Monthly reports to Merchandising team:
    By boutique / retailer, per product category (i.e. delivered, in-progress, firm orders, etc.)
     
• Visual Merchandising
  • Manage all operational tasks for VM implementation
  • Consolidate and ensure orders deliveries of VM elements
     
• After Sales Service
   Support the Customer Service on operational tasks (i.e. ensure market returns)

• Commercial strategy

Assist the Marketing team on specific and punctual needs (i.e Product launch plan updates, Product news, specific Marketing & Merchandising analyses)
 
  
PROFILE
 

• The internship must be done in the course of the validation of a diploma being a bachelor’s Degree or as part of a gap year between bachelor and master's degree in business management
• First experience in the luxury industry and/or in retail is a strong plus
  Ability to quickly learn new software applications, must have excellent computer skills in Microsoft Office with strong focus on Excel. SAP experience is a strong plus.
• Fluent in French and English. Russian is a plus.
• Customer service focus
• Strong interpersonal and communication skills are needed
• Motivated individual able to work independently and as a team player
• Strong organizational skills with the ability to handle multiple tasks simultaneously