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Intern Customer Data Intelligence in Zürich

Wir setzen viel daran, dass aus Detail Detailliebe wird, aus Qualität Gastgeberqualität, aus Nationalität Internationalität, aus Abwechslung Abwechslungsreichtum, aus einem Job ein Erlebnis und aus SWISS eine Welt voller Inspiration.

Jobbeschreibung

Customer Data Intelligence is part of the Marketing Analytics unit and responsible for the operation as well as the continuous improvement of the SWISS customer data base and its web based customer portal. To ensure an accurate and holistic picture of the SWISS customer, the customer data intelligence team constantly identifies customer information from various sources and, in compliance with applicable privacy regulation, integrates this information into further analyses.

The Customer Data Intelligence intern assists the marketing analytics unit in the conceptualization, development and calculation of statistical models leading to the generation of business insights. The intern will take responsibility in the user access management of the SWISS customer data environment and independently steer ad-hoc reporting requests as well as further analytics projects.

Your Duties

  • Building customer insights through analysis of customer data
  • Visualization of customer data in dashboards for internal and external stakeholders
  • Generating standard reports and ad-hoc reports
  • Assisting internal business units in analyzing complex data in order to facilitate decision making
  • Act as multiplier of customer insights towards internal stakeholders
  • Maintaining the user access management for the SWISS customer portal
Your profile
  • Finished bachelor or master degree in economics, marketing, business administration, mathematics, computer science or similar studies with focus on analytics
  • First working experience (e.g. part time job or internship during studies)
  • Very good command of English and German (written and spoken)
  • Good knowledge in MS Office
  • Good knowledge about databases (Microsoft SQL Server)
  • Knowledge in BI Tool for interactive data visualization (e.g. Tableau)
  • Knowledge in the application of statistical methods and programming languages (e.g. R, Python or similar)
  • Analytical and conceptual mindset, creativity and ability to stay atop complex situations
  • Structured and independent work approach
  • Motivated, reliable and team orientated personality
  • Knowledge of airline industry is an advantage

 

Details

Employment Level: 100%

Work place: Zürich Kloten

Starting date: Immediately or upon agreement

Duration: 6 Month

Salary:
CHF 2500.- per month with Bachelor’s degree
CHF 3000,- per month with Master’s degree

 

Veröffentlicht am

29-02-2024

Extra Informationen

Status
Inaktiv
Standort
Zürich
Jobart
Praktikum
Tätigkeitsbereich
Transport / Logistik / Fahrer / Kurier, Personalwesen / HR
Führerschein erforderlich?
Nein
Auto erforderlich?
Nein
Motivationsschreiben erforderlich?
Nein