Cargo Manager United Kingdom and Ireland (M/F/Diverse) in Zürich

Swiss WorldCargo is the airfreight division of Swiss International Air Lines (SWISS). Headquartered at Zurich airport, Swiss WorldCargo offers a comprehensive range of logistics solutions for transporting any type of cargo including high-value and care-intensive consignments to some 130 destinations in over 84 countries. Its extensive network of air cargo services is supplemented by daily truck connections between key business locations. As a reliable and innovative service provider within the Lufthansa Group, Swiss WorldCargo is committed to consistently delivering ‘SWISS quality’ to its airfreight customers.

The Cargo Manager will be responsible for both Sales and Operations activities in UK & Ireland and have enough autonomy to create the best possible conditions to generate a sustainable business model with our customers and suppliers. The manager will also lead a team of professional and experienced employees at our facility adjacent to London Heathrow airport.

Your Duties

• Be an expert in cargo products & services.
• Ensure optimal Customer Service based on Swiss WorldCargo Vision and Quality Standards.
• Safeguard Customer Care and Proximity, be in regular contact with customers.
• Secure budget revenue achievement and budget cost monitoring.
• Leadership and coaching.
• Build up a good relationship with internal stakeholders and external providers.
• Handle tenders with customers.
• Support procurement during tenders and negotiation cycle with local suppliers.
• Take part in projects and initiatives whenever required.
• Ensure appropriate information exchange with the local team and interfacing organizations, handling agents and service providers.

• At least 3 years of leadership function and experience is required.
• Sound knowledge of the air cargo business, products and services is an asset.
• Fluent English is a prerequisite; Knowledge of German an advantage.
• Solution and result oriented, problem solver in an efficient way.
• High level of attention to details and to environment changes.
• Team leadership, building, caring skills are required.
• Very good knowledge of Microsoft Office applications (outlook, word, excel, PowerPoint).

*CV required.

*Cover Letter required.

*Must possess a legal work permit in the country of employment.

 Details

• Title: Cargo Manager UK and Ireland
• Working place: London LHR, UK
• Employment level: 100%
• Level: Cadre Level
• Starting date: upon agreement
• Application deadline: 30th August 2019