Online Ancillary Services & Partnerships (limited for 1 year, all genders) in Zürich

As part of the Lufthansa Group Online Sales “Traffic Acquisition & External Partners” team, you are responsible for the operational management and the implementation/optimization of flight/travel-related and other ancillary services on the LHG.com web sites and apps. You work in close collaboration with the Ancillary Services department and other teams (e.g. Legal, Marketing…). In your role, you are actively involved in Group projects (e.g. new booking path, Lufthansa Group App).

Your duties

• Coordinating all stakeholders for functionalities and operational/technological issues of flight (e.g. Seat reservation, Upgrades, Bags) and travel (external, e.g. Hotels, Car Rental, Insurance) ancillary services integrations on the LHG.com platforms.
  • Steering all interactions between other departments, external partners and internal teams to ensure consistency and productive collaboration
  • Review of the performance of existing placements, optimization measures (A/B or MVT testing) with the Analytics team, taking measures for improving results
  • Bug reporting, testing and change request management
  • Ensuring a proper reporting to our stakeholders and consulting team
• Management of the SWISS Choice platform on swiss.com: prioritization and sorting of offers, coordination of content creation, safeguarding of technical functionality of offers

• Bachelor or Master degree in Business Administration or similar subject
• Professional experience: min. 2 years of work experience in (online) sales/marketing, preferably in tourism sector
• Languages: German & English, both fluent in writing and speaking
• Strong negotiation skills
• Solution oriented
• Decision-driven, deliberate research will decisions will lead to decisions, which are either based on commercial and/or strategic aspects

Details

Type of contract: CLA

Employment level: 90%

Department: Traffic Acquisition & External Partners 

Work place: Zurich, Kloten

Starting date: 03.02.2020  

Application deadline: 24.10.2019