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IT Support Specialist (80-100%) (w/m/d) in Zurich

Web Republic hat sich im Digitalen Marketing spezialisiert und sorgt dafür, dass Kunden das Internet als Kommunikations- und Werbefunktion nutzen können.

Jobbeschreibung

Join one of Europe's leading independent digital agencies! As an IT Support Specialist, you are the first line of contact in our IT team for around 180 employees. You ensure the best customer experience for all our users in regards to any support requests. We depend on your drive, talent, skill-set, and technical know-how to provide service excellence. Internally, you will support the IT Unit on projects which help introduce new tools and processes to scale up and automate our IT landscape.

Your duties are…

...to be the competent hub for all IT service and support requests. You are responsible for the on- and off-boarding processes, as well as managing and maintaining our IT equipment. Furthermore, you will work on projects and make suggestions on how to improve our infrastructure which can result in new projects. In addition, you will keep inventories, documentation, user groups, and directories up-to-date, evaluate the user needs and procure IT equipment, accessories, and supplies accordingly. Also, you will have to liaise with vendors, suppliers and service providers to escalate and coordinate support cases. 

You...

  • have real life experience in technical support (2+ years)
  • have in-depth IT knowledge of especially macOS but also Windows environments, as well as in networking and cloud technologies (JumpCloud, Kandji, G Suite, AWS etc.)
  • have the desire and ability to learn quickly and love to keep up with the latest in tech
  • are able to improvise, are solution-oriented, motivated and like to work in a team but also independently
  • have successfully completed your apprenticeship (e.g. Informatiker/in EFZ Betriebsinformatik)
  • are fluent in German and English
  • are keen on achieving goals and have a user focused mindset
  • can keep your peace of mind even in high pressure situations in an ever evolving environment

We…

  • have been awarded the "Great Place to Work" award. This means Webrepublicans like to work for us; they are proud of their work, and their company
  • work in modern offices right next to the Enge train station. Here you will find open spaces where creative ideas emerge, silent areas where you can work in a focused manner, rooftop terraces, rooms for lunch with your colleagues, and, of course, height-adjustable standing desks
  • work in small, personal teams with the most motivated and smartest minds of the industry - you'll soon realise that Webrepublicans are more than pure 9 to 5 colleagues
  • offer you much freedom and at the same time a lot of responsibility
  • work in flat hierarchies and keep decision paths short

Interested?

David Frei (HR Manager) is looking forward to your online application with a short CV. It is pretty straightforward and only takes a few minutes. In addition to an overview of your education and your previous work experience, we are mostly interested in what motivates you to become a part of Webrepublic.

Veröffentlicht am

29-02-2024

Extra Informationen

Status
Inaktiv
Standort
Zurich
Jobart
Karrierestarter
Tätigkeitsbereich
Beratung / Consulting
Führerschein erforderlich?
Nein
Auto erforderlich?
Nein
Motivationsschreiben erforderlich?
Nein

Zürich | Beratung Stellenangebote | Karrierestarter