You want to be part of the organization, which is responsible for the most important fringe benefit of every airliner? Stafftravel & Interline designs ID travel policies for SWISS staff for discounted flight tickets on SWISS and other airlines in close coordination with the HR department. You will be part of our daily customer servicing as well as of selected special duties and projects.

As part of the Stafftravel team, you will support and advise our internal clientele on all aspects of their ID travel, and you will be part or in charge of assigned specialist tasks.

• Assist travelers with ID bookings, provide online sales support and handle manual reservations (on-the-job-training included!)
• Be the go-to expert for ID travel queries via phone and email, ensuring smooth journeys
• Contribute to admin and documentation tasks while shaping tool improvements based on your expertise (depending on degree and knowledge)
• Dive into financial reporting & statistics, enhancing tools with your analytical skills
• Join dynamic working groups or lead special projects, making a real impact (depending on degree and knowledge)

Staff Travel LX

Subsidized parking or public transport, Company health management, 25 days of annual vacation, Flight benefits, Employee and networking events, Remote working (e.g. From home), Flexible workhours and part-time working models, Discounts, Diversity programmes

Our common goal is to make each customer’s flight a true air travel experience. For this, we go the extra mile – always, in every step of the process, worldwide. Join the SWISS team to become part of our fascinating world, where a job turns into a lifetime adventure.

We are looking for a motivated hands-on person with a high willingness to support a business unit in the practice of daily business, with eagerness to learn and to bring in own expertise from University/HF.

• HF diploma, Bachelor’s, Master’s students or graduates (HF diploma & Bachelor’s students must have completed at least three semesters)
• Eagerness to learn on-the-job, rapid understanding
• IT affinity, mainly with airline booking systems and online booking systems
• Good knowledge of MS Office. Every further IT systems user knowledge is of advantage
• German and English spoken and written
• High customer orientation
• Ability to develop an independent working style blended with a high sense of responsibility and ability to work in a team

Starting date: May 1, 2025

You may apply in English, German, French or Italian.

It’s the little differences that make working at SWISS so appealing. The fact, for example, that we treat every detail with care, see quality in terms of hospitality and view nationality through an international lens. In a similar way, we see variety as richness, a job as an experience and SWISS as a world of inspiration. You, too, will be stimulated in our special working environment – one in which, wherever you are, you’ll always feel: Truly SWISS .... Where people matter.www.swiss.com