At Nespresso Switzerland, we believe that we can elevate the world of coffee to drive a positive impact and be a force for good. Voted best employer 2025, we place our people at the heart of our success – all 14,000 of them. To achieve this, we live by four behaviors. We Inspire, we Care, we Act, and we iNnovate. Want to be part of this exciting journey? Join the Nespresso team- Reimagine what coffee can be. Reimagine what you can become.

As a “Market & Consumer Insights Specialist”, you will drive the market's agenda by leveraging consumer and category data and insights to ensure successful brand building, product performance, and the achievement of objectives. By assisting 'generating demand' teams in answering key business questions, you will provide outstanding market analyses and trends. Your expertise will encompass insights through ad hoc research, data visualization, and relevant recommendations that are instrumental in delivering superior understanding of the market, category, consumer, shopper, and brand.

A Day in the Life of a Market & Consumer Insights Specialist

• Gather and process data to deliver monthly business reports using Nielsen RMS/CPS and GfK panel data.
• Support management with data requests and regular market share/performance analysis updates.
• Share and align recommendations with Nestlé in the Market teams.
• Translate data from multiple sources into actionable business insights for the teams.
• Build product expertise and monitor the competitive environment and brand health/performance.
• Implement learning plans aligned with business priorities; propose methodologies and conduct market research with external agencies.
• Maintain and optimize Market Research tools to build and share a knowledge base.
• Act as the contact point for international market research, including consumer selection and summarizing insights for management.
• Develop deep consumer knowledge from internal and external sources and share it with cross-functional stakeholders.
• Track consumer feedback and develop actionable insights for the business.
• Assist brand builders in understanding core insights of the target audience.
• Serve as the voice of the consumer and collaborate with teams to enhance consumer centricity.

What will make you successful

• University degree in Marketing or equivalent
• At least 5-6 years of experience in Consumer and Market Insights (agency and/or client side)
• Strong communication & analytical skills
• Experience in qualitative and quantitative research techniques
• Experience using Nielsen GT/GTC data and consumer panels
• Proficiency in Excel
• Fluent in English & French, any other language is an asset.

At Nespresso, we’ve built a culture of care and inclusion, making sure everyone can be their bold selves, while growing with the company. We innovate, dare to try, learn and scale up in a fast paced, digital and connected environment. With a diverse workforce made up of over 90 nationalities across 58 countries, you can be a part of an innovative culture, where supportive people help each other. One where anyone is encouraged to challenge the status quo and have an impact on the future for one of the biggest sustainable companies. Whatever your role, you’ll find you can drive real change and spread your enthusiasm. Join the place where you can thrive, you feel, you belong, you are inspired to be and do your best.