Internship at Operations Performance Management bei SWISS.

Aufgaben

• Unterstützung bei kontinuierlichen Verbesserungsprojekten im Team.
• Assistenz bei der Implementierung neuer Prozesse und Workshops.
• Vorbereitung von Analysen und Präsentationen für Meetings.

Fähigkeiten

• Studierende oder Absolventen in Wirtschaft oder verwandten Bereichen.
• Ausgezeichnete Kommunikations- und Präsentationsfähigkeiten.
• Erfahrung mit Microsoft Office, insbesondere PowerPoint und Excel.

Internship at Operations Performance Management & Development (limited 6-11 months, 60-100%, all genders)

Operations Planning & Steering is right at the heart of SWISS’ daily flight operation. We are about 230 people located at and near ZRH airport. Our responsibilities are clustered in four business areas: Operations Steering, Crew Planning & Control, Operations Research & Innovation and Operations Performance Management.

Start: September 15, 2025

You may apply in English or German.

You have a passion for aviation and love the smell of kerosene? You are interested in an internship with exciting and varying duties? Then supporting the Ops Performance Management & Development team is the right role for you.

Your job profile is mutually wide-ranging and exciting.

You bring a broad background that emphasizes communicational, organizational and analytical skills. In addition, you will support running projects and have the chance to get a glimpse into the day-to-day tasks of a global airline operation.

• Lead or support continuous improvement projects for the entire department
• Assist in implementing new processes within our department with internal and external stakeholders
• Assist in designing workshops from the initial stakeholder requirements to final execution
• Support the the Ops Performance Management & Development team in their business administrative tasks (e.g., preparation of presentations and analyses, organization of management meetings and facilitation)
• Support and further develop our agile organization
• Much more

Ops Performance Management & Development

Swiss International Air Lines AG

Subsidized parking or public transport, Company health management, 25 days of annual vacation, Flight benefits, Employee and networking events, Remote working (e.g. From home), Flexible workhours and part-time working models, Discounts, Diversity programmes

Our common goal is to make each customer’s flight a true air travel experience. For this, we go the extra mile – always, in every step of the process, worldwide. Join the SWISS team to become part of our fascinating world, where a job turns into a lifetime adventure.

We are looking for a self-driven, motivated person with an affinity for airlines operations and is willing to support a diverse upper-management leadership team.

• Workload Specification: For this position, a minimum of 80% workload is preferred
• HF diploma, Bachelor’s, Master’s students or graduates (HF diploma & Bachelor’s students must have completed at least three semesters) in economics, business administration or similar education
• Ability to work independently while being a collaborative team player, with a passion for organizing events
• Excellent oral and written presentation skills (English and German); must be competent at writing and illustrating analysis, presentations, etc.
• Knowledge of Microsoft Office, especially PowerPoint, Excel, Outlook and Teams
• Ability to interact professionally at all levels of the organization
• Communication skills and experience in conducting workshops, along with a background in change management

It’s the little differences that make working at SWISS so appealing. The fact, for example, that we treat every detail with care, see quality in terms of hospitality and view nationality through an international lens. In a similar way, we see variety as richness, a job as an experience and SWISS as a world of inspiration. You, too, will be stimulated in our special working environment – one in which, wherever you are, you’ll always feel: Truly SWISS .... Where people matter.www.swiss.com