At Nespresso, we believe that we can elevate the world of coffee to drive a positive impact and be a force for good. We place our people at the heart of our success – all 14,000 of them. To achieve this, we live by four behaviors. We Inspire, we Care, we Act, and we iNnovate. Want to be part of this exciting journey? Join the Nespresso team- Reimagine what coffee can be. Reimagine what you can become.

Position Summary 

As a

Sensory & Product Experience Data Specialist

In this role, you will facilitate communication between the product and IT team in cross-functional collaboration and lead the way for more accurate and powerful consumer product experience insights. You will enable Nespresso to develop coffee that not only meet but anticipate our customers’ expectations, delivering experiences they will love.

A Day in the Life of a Sensory & Product Experience Data Specialist

• Collect, analyze and interpret internal and external SPX data to generate actionable insights that support coffee development and business decisions
• Develop and produce regular KPI reports and dashboards using tools such as Power BI or Knime ensuring quality through regular audits, cleansing, and validation
• Supervise the development or enhancement of data solutions in alignment with Business needs, IT and external partners
• Identify and implement process improvements to enhance data management efficiency

• Promote the adoption of data solutions through training, documentation, and user support

What will make you successful

• Degree in Computer Science, Information Systems, Statistics, Business Administration, or a relevant field
• Initial experience in building databases, dashboards and reporting, interpreting data and generating valuable insights via PowerBI or similar tools
• Experience in programming languages such as Python, R, SQL
• Knowledge of CRM or e-commerce environments is a plus
• Excellent communication and interpersonal skills to collaborate positively and effectively across functions
• Proactive and solution-oriented
• Fluent in English, French is a plus 

At Nespresso, we’ve built a culture of care and inclusion, making sure everyone can be their bold selves, while growing with the company. We innovate, dare to try, learn and scale up in a fast paced, digital and connected environment. With a diverse workforce made up of over 90 nationalities across 58 countries, you can be a part of an innovative culture, where supportive people help each other. One where anyone is encouraged to challenge the status quo and have an impact on the future for one of the biggest sustainable companies. Whatever your role, you’ll find you can drive real change and spread your enthusiasm. Join the place where you can thrive, you feel, you belong, you are inspired to be and do your best.

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