Our company is further expanding by setting up a brand-new manufacturing site located in Nidau. In order to reinforce our Customer Service in Brügg, we are currently recruiting a professional for the temporary position as

Job Description

• Create and update customer accounts and price lists ensuring accuracy and consistency according to established checklists
• Manage the creation and updating of surgeon profiles in the system
• Review, manage, and archive contracts, ensuring proper follow-up and compliance with organizational procedures.
• Review, manage, and archive Foreign Corrupt Practices Act (FCPA) documents, ensuring adherence to regulatory requirements.
• Prepare for and support audits, ensuring all relevant documentation and processes meet audit standards.
• Assist in the preparation of weekly and monthly reporting for Customer Service, STAAR Management and Sales
• Provide on-demand backup support for Customer Service Representatives

Your profile

• Completed administrative/commercial education (or similar)
• Working experience within a Customer Service department, preferably within an international organization is preferred
• Very good English skills - both spoken and written. French and/or German skills are preferred. Every other language is a plus
• Proficient computer and MS Office skills
• Stress resistant, reliable and flexible personality with very good communication skills
• Open minded as well as service oriented with excellent problem-solving skills
• Experience in Oracle Cloud Applications or Oracle ERP is a plus

The right decision: working at STAAR Surgical

STAAR Surgical offers you the ideal environment to develop your career and to progress professionally and personally, within a multicultural and international company. We also offer the following benefits:

• 40 working hours a week
• Modern working spaces
• Minimum 25 days of vacations
• Modern cafeteria spaces
• Monthly contribution to health insurance costs
• Training and development plans
• Free parking spaces as well as very good connections to public transportation
• Regular social company events such as summer party/winter party