Description

At Align Technology, Inc., we are redefining the future of dental care and digital orthodontics. As the world’s leading 3D printing company and the force behind transformative products like Invisalign, iTero, and our Align Digital Platform, our commitment to innovation and clinical excellence is unmatched. The Global Product Manager will be responsible for their specific product/portfolio area and own the end-to-end product life-cycle, from product definition through to launch, via the Channel Teams. This position is targeted for a Professional seeking a Product Management position. Your responsibilities within the Global Product Marketing Organization include translating customer insights into user needs and product requirements, working closely with engineering and UIUX team, and partnering with the global channel teams. Additionally, you will become an SME for the team to fully leverage available tools to help understand customer behavior and improve workflows. Product Teams: Treatment Planning and Platform Services Work location: Rotkreuz, Switzerland (fully based onsite 5 days per week)

Key Responsibilities

• Partner with the Channel teams to synthesize customer issues and barriers to adoption/utilization
• Represent needs of the geography in which they are located and be key partner to commercial and marketing teams with respect to portfolio, adoption and lifecycle
• Translate those channel needs into user needs and product design input requirements and validation acceptance criteria
• Collect VOC and analyze product data and feedback to support recommendations for improvements to products and solutions, drive implementation of the changes
• Measure product performance (KPIs) to define additional actions needed to improve utilization/adoption
• Develop deep expertise in the use of internal tools to help us to monitor, troubleshoot and solve customer problems and workflow challenges
• Develop deep expertise in the use of internal tools to help drive increased customer awareness of available features and functionality
• Support requirements documentation and migration to the Aligned Elements Requirements Tool and work with the technical teams to confirm that business requirements are successfully traced through to the component level
• Develop supporting tools and materials to drive product adoption/utilization
• Work closely with the channel teams to develop go-to-market models
• Drive early feasibility studies, technical design assessments and limited market released prior to full general availability
• Work with cross-functional teams including regulatory, clinical, finance and operations to support product needs
• Conduct user acceptance testing (UAT)
• Other duties as required.

Skills, Knowledge & Expertise

• Bachelor's degree in business, marketing, engineering, biology, or related field required
• 6-10 years of product management experience or equivalent
• Excellent, articulate, and concise communication, presentation, and interpersonal skills with the ability to work effectively with cross-functional teams and professionally with customers
• Self starter with ability to work and navigate the organization as needed with limited oversight and guidance to achieve objectives
• Familiarity with modern product management tools (e.g. Pendo) and AI-first mindset
• Strong analytical and strategic thinking skills
• Ability to travel domestically and internationally as needed (up to 20%)

Complementary skills

• Passionate about digital dental healthcare, strong customer focus, and an advocate for customer needs
• A basic understanding of technology, software development, or other relevant technical aspects

About Align Technology

Your growth and well-being: At Align, every smile matters. We’re committed to helping you thrive by supporting the health, growth, and well-being of our team members through a variety of tools and programs. While specific offerings may vary by location and role, Align employees can typically expect:

• Health and well-being programs to keep you thriving in both body and mind.
• Employee-exclusive discounts on Invisalign products.
• Learning opportunities through online learning resources and support for your individual development plans.
• Inclusive, global workplace that fosters collaboration, recognition and belonging.

Country and/or role specific details will be shared with you by your recruiter during the interview process. Discover Align: We are a global community of game-changers and smart team players, united by our belief in the power of a smile. Our dynamic team of exceptional employees is dedicated to transforming the industry and creating extraordinary outcomes every day. Align’s core values of agility, customer, and accountability are more than words to work by, they are words we live by. The actions we take every day speak to who we are as a company and our focus on being truly impactful. We celebrate our differences, and the many ways we support one another— ultimately creating a more inclusive organization and world as we continue transforming smiles and changing lives. We foster a culture where thinking differently and seeking new experiences are not just encouraged but celebrated. With the Align Mindset, we empower each other, ensuring every voice is heard and valued in an inclusive environment that inspires creativity and collaboration. At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we are committed to building a workforce rich in diverse cultural backgrounds and life experiences, fostering a culture of open-mindedness and compassion. We live our company values by promoting healthy people and healthy communities, all with the intent of changing millions of lives, one unique smile at a time. As part of our commitment to innovation, Align Technology includes exocad and Cubicure, companies that enhance our offerings and extend our impact to industry transformation. Eager to learn how we embrace our global differences and nurture employee well-being? Explore Align's culture here! Want to discover more about exocad and Cubicure? Click on their names for additional information. Applicant Privacy Policy: Review our Applicant Privacy Policy for additional information. Equal Opportunity Statement: Align Technology is an equal opportunity employer. We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category. Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire.