Business Intelligence & Marketing Intern

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About Us:

The Global Travel Retail division is a strategic business entity of CHANEL, with the mission to reinforce the House’s leadership in this dynamic channel while ensuring sustainable growth and safeguarding brand equity. By anticipating industry shifts, fostering innovation and building meaningful collaborations internally and externally, Global Travel Retail drives transformative strategies for the future.

Position Overview:

We are looking for a Business Intelligence & Marketing Intern to join our Global Travel Retail. The intern will report and support the Business Intelligence & Marketing Manager across projects covering industry analysis, internal communication, marketing, and event preparation. This internship offers a unique opportunity to gain strong exposure to the Travel Retail industry and to develop skills at the crossroads of strategy, marketing, and project management.

Main Responsibilities

Business Intelligence

• Collect, analyze, and share insights on the Travel Retail industry to strengthen the team’s expertise.
• Conduct a quarterly analysis of emerging industry trends.
• Deliver a monthly competitive analysis for Travel Retail.
• Support consumer studies : reflection, brief, and sharing with teams.
• Prepare a monthly industry insights note for operational teams.

Communication

• Prepare a monthly internal newsletter to highlight team achievements and share best practices.
• Develop internal presentations to communicate results and expertise to Regions and Divisions.

Events

• Take ownership of the TFWA Singapore 2026 event: brief, planning and budget follow-up, contribution to organization.
• Assist in the preparation of TFWA Cannes 2026, the most important event in the industry.
• Contribute to the development and execution of other ad-hoc events.

Marketing

• Provide support in preparing ad-hoc presentations for strategic initiatives.

Profile

• Master’s student (Business, Marketing, Strategy, or related field).
• Excellent communication skills, both written and oral.
• Fluent English is mandatory (daily work in an international environment); French is the working language.
• Proficient in Microsoft Office (especially Excel and PowerPoint).
• Curious, enthusiastic, and proactive, with a strong willingness to learn.
• Autonomous and well-organized, able to manage multiple projects simultaneously.
• Creative mindset, eager to bring fresh ideas and contribute to innovative initiatives.
• Strong team spirit with the ability to collaborate in a dynamic international environment.

Join CHANEL's Global Travel Retail Team and contribute to shaping the future of Travel Retail through insightful data analysis and strategic collaboration.